Data breach

Fidelity Enrollment Services

Texas, United States1 source

NotifiedFidelity Enrollment Services notified the Texas Attorney General of a data breach on 3 Nov 2026. The cause was not stated.

See it on the live map Am I affected?

Texas. State only.

Sector: Retail
Confirmed: 5.7K people
First reported: 3 Nov 2026
Latest source: 3 Nov 2026

What is known

Confirmed

5,680 people

As stated in the notice.

Claimed

No claimed figure

Data involved

Name of individualSocial Security Number Information

Cause

Cause not statedDiscovered 64 days before the notice

Attack: 31 Aug 2026
Discovered: 31 Aug 2026
Disclosed: 3 Nov 2026
First seen by Black Shard: 9 Nov 2026

Filings

Texas Attorney General3 Nov 2026Breach notice, 5,419 Texans affected, 5,680 in total

Sources

Texas Attorney GeneralPrimary source3 Nov 2026Texas Attorney General breach report BR-0005485

Status timeline

3 Nov 2026
Texas Attorney General, primary source
3 Nov 2026
Status: notified

What to do

If you have an account, change that password, and anywhere you reused it.
Turn on two-factor authentication, ideally an authenticator app or passkey, not SMS.
Expect phishing that uses your real details. Do not click links in messages about this incident; go to the company's site directly.
If payment cards were involved, watch statements and ask your bank for a new card.
If government ID or social security numbers were involved, consider a credit freeze.

Talk to our team 24/7 incident line: 1800 370 270

How sure we are

That it happened as stated 90%

The place 40%

1 independent source. State only.

Not known yet

Who did it

Update log

9 Nov 2026First seen.

Under attack? Call the incident line.

Black Shard's team can check your exposure, take a fix off your plate or step in on a live incident.

Talk to our team Breach response

24/7 incident line1800 370 270Call first, then work through the first-hour steps.