If you have suffered or suspect a security breach, remediation starts with establishing what happened and containing any continuing access.
24/7 incident line:1800 370 270
Black Shard provides breach remediation. We investigate the affected systems, determine the likely entry point and scope, and work with your team on containment. Once the incident is understood, we remediate the underlying application, infrastructure or configuration issues and verify the affected surface afterwards.
Where the incident carries obligations under the Notifiable Data Breaches scheme, we prepare the technical record management and legal advisers need. We do not provide legal advice.
Breach remediation contains the incident, fixes the weakness behind it and verifies the fix, with a written record at each stage.
What the engagement covers
Establish what happened, what was reached, and contain any continuing access.
What you get
Remediation of the application, infrastructure or configuration issue behind the incident.
What you get
Technical support for the assessment and notification obligations under the Notifiable Data Breaches scheme.
What you get
The response plan, the practice run and a verified backup restore, prepared before an incident.
What you get
How it is shaped
A fixed-scope engagement: investigation and containment first, then remediation and verification of the affected surface.
The work that follows a security incident: triage to establish the entry point, scope and data touched, containment of continuing access, root-cause analysis, and the engineered fix to the weakness behind it. It ends with a re-test of the affected surface. Where personal information may be involved, we prepare the factual record for the Notifiable Data Breaches assessment.
Engineers who build and run production software in regulated industries, and who also run the firm's offensive testing practice. The person who traces your incident to root cause ships and attacks systems like yours, so the fix is engineered and shipped.
Call the 24/7 incident line on 1800 370 270 or email info@blackshard.com.au. A director reads every brief. Engagement covers containment, root-cause analysis, remediation engineering and a re-test.
Yes. A suspected incident is a legitimate brief, and triage is the first phase of the engagement either way: establishing what happened, what was reached, and whether the compromise is still live. If the triage shows no incident, you get that finding in writing, along with whatever weaknesses the investigation surfaced.
Under the practices we apply to our own estate. Access is least-privilege, and containment actions are agreed with you before they are taken. Engagement material is encrypted in transit and at rest, few third parties touch it, and client data is hosted in Australian regions.
Yes, with a clear boundary. We establish the facts the Notifiable Data Breaches assessment rests on: what was accessed, who is affected and what remediation has been done, and produce the factual record for the assessment and any notification. We do not give legal advice; your legal advisers make the legal judgement from that record.
A penetration test finds the holes before an attacker does. Breach remediation follows an incident, confirmed or suspected: containment, root cause and the engineering fix. It ends the way our offensive work does, with a re-test of the fixed surface.
Yes. Containment, root-cause analysis and remediation run against your systems wherever they are hosted, and scoping, containment coordination and the debrief run by phone, video and secure access.
By scope. Breach remediation runs as a fixed-scope engagement: triage and containment first, then remediation scoped against what triage found. The size of the affected surface, the state of the systems and any Notifiable Data Breaches support drive it. We do not publish prices, because a number without a scope misleads.
Further reading
