Contact us
Talk to Black Shard
Brief us on a build, a penetration test, an assessment, a compliance program or Jetstone. We read every brief and reply with whether the work is a fit. If it is, you get a scoped proposal.
Send a brief
Brief a build, a test or an assessment
Software, penetration testing, Essential Eight, SMB1001 or ISO 27001 readiness, a vCISO or managed ICT. A few lines is enough.
Start a briefJetstone
Join the Jetstone waitlist
AI cyber defence software for Australian businesses. Built and run in Australia. Launching 2027.
Join the waitlistExperienced a breach?
Call 1800 370 270
The 24/7 incident line. Call first, then send a brief so the timeline is on record.
First-hour steps
Send a brief
Tell us what you need built, tested or secured
Pick the closest type of work and describe the problem in a few lines. The waitlist for Jetstone runs through the same form.
What to include
- The system or problem
- What is happening today
- Any compliance requirement that applies
- Any deadline
How we contract
Work runs under a statement of work or a retainer, on terms set out in a signed agreement.
Essential Eight Maturity Level 3 across all eight strategies.
Evidence on requestPrefer email?
info@blackshard.com.auReach us directly
Head office, the incident line and email
Head office
Level 35, Riparian Plaza71 Eagle Street, Brisbane QLD 4000Get directions, opens Google Maps in a new tab24/7 incident line
1800 370 270For a live incident, call first. A brief afterwards puts the timeline on record.
Briefs, questions and document requests. Put URGENT in the subject for an incident.
Procurement
Buying through a panel?
- LB308
Local Buy
Local Buy LB308
Pre-qualified supplier to Queensland councils under Local Buy arrangement LB308, ICT Solutions, Products, Services and New Technologies.
Appointed 23 Oct 2026
- SCM0020
NSW Government
NSW ICT Services Scheme
Prequalified supplier under the NSW Government ICT Services Scheme (SCM0020).
Registered 14 Oct 2026
- FJC-261023-11119
Victorian Government
Victorian Fair Jobs Code
Holder of Victorian Fair Jobs Code pre-assessment certificate FJC-261023-11119, required for Victorian Government threshold and high-value procurement.
23 Oct 2026 to 22 Oct 2028
Insurance
Black Shard maintains professional indemnity, public liability, cyber and workers' compensation insurance. Certificates of currency are available on request.